Cleartrip Hotel

1. This is a Cleartrip GV/GC (Gift Voucher/GiftCard) and will be accepted only online against booking of Hotels on the mobile application and on the website at https://www.cleartrip.com/.
2. Cleartrip GV/GC is issued by Pine Labs Pvt. Ltd., a private limited company incorporated under the laws of India, and is authorized by the Reserve Bank of India ("RBI") to issue such Gift Cards.
3. The person having the GV/GC is deemed to be the beneficiary.
4. The GV/GC CANNOT be used on Flights and Holiday Packages.
5. Any balance amount left on the used GV/GC can be reused within the validity period.
6. GV/GC can be purchased on the Platform using the following payment modes only - Credit Card, Debit Card, UPI, and Net Banking.
7. Products and services are subject to availability.
8. GV/GC validity cannot be extended under any circumstances.
9. The GV/GC is not a legal tender or replacement for a debit/credit card.
10. GV/GC cannot be clubbed with any other offer, including but not limited to cashback, discounts, etc., on a particular credit/debit card.
11. The maximum amount of each GV/GC cannot exceed Rs.10,000/.
12. Cleartrip is not responsible if the GV/GC is lost, stolen, or used without permission. GV/GC once issued cannot be re-issued nor can the PIN be reset.
13. GV/GCs are non-refundable, may not be exchanged, transferred, or resold, and may not be redeemed for cash.
14. If the order value exceeds the GV/GC amount, the balance must be paid by Credit Card, Debit Card, UPI, Net Banking, or any other applicable payment mode.
15. The convenience Fee will be applicable for all GV/GC bookings.
16. In case of transaction failures, after GV/GC is applied, the amount will be automatically refunded to GV/GC.
17. Cleartrip may choose not to honor the offer if there is any suspicion of misuse or abuse of the offer, and we are not required to explain such cases.
18. In no event, the liability of Cleartrip for any claims arising from the purchase or usage of GV/GC shall exceed the value of the respective Gift Card.
19. GV/GC is for individual use only, Travel agents found using Gift Cards would lead to cancellation of the booking and no refund would be made.
20. You can combine a maximum of 15 Gift Cards in a single booking for Hotel bookings.
21. Credit and Debit Cards issued outside India cannot be used to purchase GV/GC.
22. GV/GC cannot be used to purchase other Gift Cards and can’t be redeemed for Cash or Credit.
23. Cleartrip/GyFTR reserves the right to change, cancel, or update any of the terms and conditions of this offer at any time without prior notice.
24. There is no fee or other charges associated with GV/GC purchase.
25. For any questions or issues related to GV/GC, raise a request at www.gvhelpdesk.com.

Important Instructions

• Gift Vouchers CAN be used on the Cleartrip website and app.
• Gift Vouchers CAN be used only to book Hotels.
• Gift Vouchers CANNOT be used on Flights and Holiday Packages.
• Gift Vouchers CANNOT be clubbed with offers.
• Gift Voucher CAN be used multiple times.
• Up to 15 Gift Vouchers CAN be used for one booking.
• The maximum amount of each Gift Voucher CANNOT exceed Rs.10,000.

Redeem Steps

1. Search your hotel and fill in the required details on our desktop or mobile app.
2. Select the suitable hotel.
3. Enter the 16 digit gift card number and pin (Apply Coupon or Gift Card) before making the payment as shown below. Click on "Make Payment" and pay the balance amount (if any) using another payment mode.